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VW Caminhões e Ônibus joins forces with Ecopistas to distribute lunch boxes to truck drivers

April 03 2020

 VW Caminhões e Ônibus joined forces with Ecopistas in a chain of solidarity in favor of truck drivers: the companies will deliver vouchers that can be exchanged for two thousand lunch boxes at two stations on the Ayrton Senna and Carvalho Pinto highways.

 Drivers will be informed at the toll booths and will receive vouchers at a support center that was set up at the two food distribution points. The action takes place at Graal restaurants located at Km 67 of the Carvalho Pinto Highway, in the interior direction of São Paulo, and at Km 37 of the Ayrton Senna Highway, towards the capital. Since last week, when the action started, more than 800 lunch boxes have been distributed.

 “Even in the midst of a global pandemic, the distribution of basic items continues in our country. And that is only possible thanks to the work of these true heroes, who carry our wealth on the country's roads and have been avoiding, even more, a series of adversities ”, says Ricardo Alouche, vice president of Sales, Marketing and After Sales at VW Caminhões e Ônibus.

For Luciano Louzane, Superintendent director of Ecopistas, the distribution of meals has been done by the concessionaire together with partner companies that know the importance of the category for the country, especially in this sensitive moment that we live in. "In addition to the delivery of vouchers to remove lunchboxes, we also distribute hygiene kits and tags for electronic payment without the need to contact the money".

 Volkswagen Caminhões e Ônibus and its dealers united for the benefit of the truck driver

 VW Caminhões e Ônibus and its entire dealer network are joining forces to serve customers on the front lines with the utmost care and agility. The objective is to maintain the commitment with the transport of cargo and passengers, so that drivers are served at any place and time and for the vehicle to return to operation in the shortest time possible, valuing the health care of all.

 Among the services available are taking and return of vehicles for maintenance and delivery of parts in customers' garages. Another highlight are the ChameVolks and MAN Service services, which operate 24 hours a day, seven days a week, providing assistance to vehicles with a breakdown in the most remote points, including for drivers who have crossed the country's borders.

When it is not possible to solve any problems through this remote service, the teams call the emergency unit closest to the customer's location, which now also has the new VWCO Field Service platform for online assistance monitoring. With it, the client monitors the technician's displacement in real time.